Privacy Policy

This Privacy Policy explains how Appliance Repair Calumet City IL ("we," "us" or "our") handles information when you visit appliancerepaircalumetcityil.com or contact us to book a repair. By using this website you agree to this policy.

1. Information We Collect

We collect only what we need to help you. This can include:

• Information you give us: your name, phone number, address, email, the appliance and problem you describe, and anything else you share when you call, message or book a visit.
• Information from your device: basic technical data such as your browser, device type, pages viewed and approximate location, which may be collected by cookies or similar tools.

2. How We Use Your Information

• To answer your calls and messages and to schedule and complete repairs.
• To give you quotes, explain the work and follow up after service.
• To keep our website working, secure and easy to use.
• To follow legal duties and protect our rights.

3. Cookies and Similar Tools

Our website may use cookies or similar tools to remember settings and to understand how the site is used. You can control cookies in your browser settings. Blocking some cookies may change how parts of the site work.

4. Third-Party Services

Our pages may load content from other providers, such as Google Maps for maps and Unsplash for images. These providers may receive technical data like your IP address when your browser loads their content. Their own privacy policies apply to that data. Links on our site may lead to other websites, and we are not responsible for their privacy practices.

5. How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business (for example, scheduling, payment or website tools), when the law requires it, or to protect our rights and safety. We may share information with parts suppliers or manufacturers only as needed to complete your repair or a warranty claim.

6. Data Retention

We keep information only as long as we need it for the purposes above, such as service records, warranty questions, accounting and legal needs. After that we delete or anonymize it where we reasonably can.

7. Security

We use reasonable steps to protect your information. No website or system is completely secure, so we cannot promise absolute security.

8. Your Choices and Rights

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal limits. To make a request, call (708) 840-0993 or visit our contact page. You can also opt out of marketing messages at any time.

9. Children

Our website and services are for adults. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed. Please check it now and then.

11. Contact Us

Questions about this policy? Call (708) 840-0993 or use our contact page. You can also read our Terms and Conditions.